GreenArkz

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Privacy Policy

Effective Date:

1. Introduction

Welcome to GreenArkz. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our marketplace.

2. Information We Collect

  • Personal Information: Name, email address, phone number, and billing or delivery address (when needed for orders or customer support).
  • Account Credentials: Username, password, and user profile preferences you provide when creating or updating your account within the app.
  • Transaction Data: Details about your purchases, order history, and payment status. Note: Payment processing is securely handled by trusted third-party payment providers — we do not store your full payment details.)
  • Device & Usage Data: Device information such as device model, operating system, app version, IP address, and usage logs (e.g., features used, screens visited, time spent in app). This helps us improve performance and user experience
  • Cookies & Tracking: While our mobile app does not use browser cookies, we may use mobile analytics tools (e.g., Firebase Analytics) and device identifiers to understand app performance, user engagement, and to detect issues or improve functionalitys

3. How We Use Your Information

  • Create and manage your account
  • Process orders and facilitate transactions
  • Provide customer support and respond to inquiries
  • Send updates, promotional offers, and service-related communications
  • Improve our platform, services, and user experience
  • Comply with legal obligations and enforce our terms

4. Sharing Your Information

  • Service Providers: Payment processors, shipping companies, analytics platforms
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or asset sale

5. Your Rights and Choices

  • Access, correct, or delete your personal data
  • Object to or restrict certain data processing
  • Withdraw consent for marketing communications
  • File a complaint with a data protection authority

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

7. International Data Transfers

If you are located outside the Philippines, your data may be transferred to and processed in countries with different data protection laws.

8. Children’s Privacy

Our marketplace is not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: